Privacy Policy

Introduction

Kedas Hotel & Resort ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you make a reservation or inquiry, we may collect personally identifiable information, such as:

• Full name
• Email address
• Phone number
• Mailing address
• Identity card/passport information
• Payment information (credit card numbers, billing address)

Booking Information

We collect information related to your reservations, including:

• Check-in and check-out dates
• Room preferences
• Special requests
• Number of guests

How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Send confirmation emails and booking updates
• Respond to your inquiries and requests
• Improve our services and website
• Send promotional communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (payment processors, email services)
• Legal authorities when required by law
• Business partners for joint promotions (with your consent)

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect some functionality of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info_cs@kedasresort.com
• Phone: +62-853-8383-8862
• Address: Kelawi, Bakauheni, South Lampung Regency, Lampung 35592